Tampa Bay
Fifth Third Preferred - Tereza Tancau
24.57
24.57
Overview
Browse all locations in Ohio to find an advisor that will work closely with you to develop a practical, comprehensive program to keep your financial goals on track.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Overall
Quality
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This financial service location has a decent overall rating. However, the quality of service seems to be a concern. Several clients have reported issues with staff behavior, such as arrogance and a lack of customer service skills. One client was even told that the system was down and that they couldn't help with a deposit, when in fact they had closed the system 10 minutes prior to the scheduled closing time. This type of behavior is unacceptable and should be addressed. On the other hand, one client had a positive experience with a banking professional who was highly recommended. The working hours of the location are standard and convenient, with extended hours from Monday to Friday. The location is also wheelchair accessible, which is a plus. Despite the mixed reviews, the pricing of services is not a concern. However, without more information, it's difficult to give an accurate rating. One major issue that stands out is the inconsistent customer service, which has led to several negative reviews. The staff needs to be trained to provide a more welcoming and helpful experience for clients. The location's wealth planning and wealth management advisor services seem to be a key part of their offerings, and it would be beneficial to receive more information about these services to provide a more informed review.
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