The business is located on Simpson Rd in Kissimmee City, and it offers a wide range of financial services including mortgage loans, personal loans, and car financing. The staff seems to be friendly and helpful, with some customers praising the service they received from specific employees, such as Kerry-Ann Ormsby and Jen Reyes.Some customers have had issues with the bank's ATM, which was reported to be frequently broken. Additionally, a few customers have expressed frustration with the customer service, citing long wait times and unhelpful staff.The bank seems to have a mixed reputation, with some customers giving it high ratings and others expressing dissatisfaction. However, it's worth noting that the bank has a wheelchair-accessible parking lot, which is a positive feature.Overall, the business seems to be average, with some strengths and weaknesses. While it may not be the best option for everyone, it could be a good choice for those who need a variety of financial services in the Kissimmee area.