Tampa Bay
Fifth Third Bank & ATM
10.19
10.19
Overview
Fifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
Features
Wheelchair accessible parking lot
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Pricing
Overall
Quality
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This branch of Fifth Third Bank has mixed reviews. The working hours are a bit limited, especially on Thursday and Saturday. The branch is wheelchair accessible, which is a plus. The team is helpful, but some customers reported issues with rude staff and a lack of knowledge on banking policies.Many customers praised the bank for its convenient services, such as drive-thru ATMs and tellers. Some staff members, like Sam, were particularly friendly and helpful. However, a few customers experienced problems with their accounts, including issues with debit cards being retained by the ATM.Some customers also had issues with the notary services and the lack of help from the staff when a vendor was charging their card twice for the same service. One customer reported feeling lied to by a teller, which is a serious issue.Overall, the branch seems to have some inconsistencies in the quality of service. While some customers had excellent experiences, others were not as satisfied. The pricing seems to be competitive, but the innovativeness of the services offered is unclear due to the lack of information.One notable issue that has been reported by multiple customers is the poor management and training of the staff, which can lead to rudeness and incompetence. It's essential to address these issues to improve the overall experience for customers.
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