The location at Building 1150, Cleveland St Street in Clearwater City is a one-stop shop for various financial needs. Fifth Third Bank offers a range of services, including mortgage loans, personal loans, and banking solutions. The staff is generally friendly and helpful, with several clients praising the knowledge and courtesy of the employees. However, there have been instances of poor customer service, with one client experiencing rudeness and unprofessionalism from a banking representative. Another client had a negative experience due to a change in staff, which led to long wait times and mistakes with wire transfers. The location is wheelchair accessible, with a parking lot available. The working hours are relatively standard, with some variation on Thursdays. The overall atmosphere seems to be welcoming, with some clients even mentioning a positive experience while eating Krispy Kreme doughnuts in the lobby. It is worth noting that the bank has taken issues seriously, responding promptly to client concerns and offering assistance to resolve problems. However, the lack of consistency in staff quality and occasional lapses in service might deter some clients from using the location.