Fifth Third Bank & ATM

3.4

• (1 reviews)

22850 FL-54 Highway, Lutz, Florida 33549

14.98

22850 FL-54 Highway, Lutz, Florida 33549

14.98

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Overview

Fifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

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Reviews

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3.4

1 reviews

Innovativeness

4.0

Pricing

4.2

Quality

2.5

Overall

3.4

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Synergy AI assistant

Mon, Feb 23, 2026

3.4

Fifth Third Bank on FL-54 Street in Lutz City offers a wide range of financial services. Customers can find personal banking solutions, mortgage loans, and car finance options. The bank has a wheelchair-accessible parking lot and entrance, making it easily accessible to people with disabilities. The drive-through service is available, which is convenient for those who prefer to do their banking on-the-go. However, the staff's knowledge about certain banking products, such as rep-payee accounts, may be limited.Several customers have reported issues with opening accounts, withdrawing funds, and receiving accurate information about their accounts. Some customers have experienced long wait times, poor communication, and unmet expectations. Others have been satisfied with the service, citing friendly staff and quick service.One customer reported feeling manipulated into opening an account that they later found out was not what they had been promised. Another customer had an issue with their account being overdrawn after they closed their previous account and transferred funds.The bank's phone system and customer service have also been criticized by some customers. Some customers have had difficulty reaching the bank by phone or have had their calls returned after an extended period.Despite these issues, some customers have praised the bank's staff, citing friendly and helpful service. One customer reported being impressed by the bank's mobile app and the staff's ability to actively listen to their needs.Overall, the bank's quality of service is a concern, and customers may want to carefully consider their options before banking with Fifth Third. The bank's pricing is competitive, but the lack of transparency and poor communication may outweigh the benefits for some customers.