Tampa Bay
Fifth Third Bank & ATM
5.53
5.53
Overview
Fifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
On-site parking
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Overall
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The location on S Dale Mabry Hwy in Tampa City has its strong and weak sides. The banking solutions provided by Fifth Third Bank are satisfactory for the most part, with staff being very pleasant and always willing to help. However, there have been some complaints about the bank's system blocking Zelle transfers and not providing sufficient customer support.On-site parking is available, and the location is wheelchair accessible, which is a plus. The drive-through service option is convenient for customers who want to quickly complete their transactions. There have been instances of customers experiencing poor service, such as being sent back and forth between customer service and branch staff, and being charged to cash checks from a closed account. Some customers also feel that the bank's hours of operation are limited, with Saturday hours ending at 12 pm.Overall, the location provides decent banking services, but there is room for improvement in terms of customer support and system functionality.
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