Fifth Third Bank & ATM

2.8

• (1 reviews)

3402 Lithia Pinecrest Road, Valrico, Florida 33594

20.90

3402 Lithia Pinecrest Road, Valrico, Florida 33594

20.90

See All photos

Directions

Call now

Website

Overview

Fifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!

Features

Wheelchair accessible parking lot

Photos & videos

See All

Reviews

Submit a review

2.8

1 reviews

Quality

2.2

Innovativeness

2.7

Pricing

2.0

Overall

2.8

Submit a review

Synergy AI assistant

Mon, Feb 23, 2026

2.8

Fifth Third Bank location in Valrico City has received a low overall rating. Several customers have reported poor quality of service, with some experiencing rude behavior from bank staff. One customer was even asked to use an ATM machine outside the building to deposit money. Others have complained about difficulty in getting help with issues such as fraudulent charges and problems with Zelle. On the other hand, a few customers have had positive experiences, praising the helpfulness of staff and the bank's features. However, the number of negative reviews far outweighs the positive ones, which suggests that the bank needs to improve its customer service.Despite the low overall rating, customers have praised the pricing at this Fifth Third Bank location. However, the quality of service has been a major issue, with some customers reporting unprofessional behavior from bank staff. One customer even mentioned that the manager seemed to have no power to override fees. Additionally, several customers have complained about difficulties in getting help with issues, which suggests a lack of innovativeness in the bank's customer service.A few customers have reported being treated poorly due to their race or socioeconomic status. One customer reported being asked to provide unnecessary identification and was told that they couldn't cash a check without paying a fee. This suggests that the bank may need to work on improving its customer service and creating a more welcoming environment for all customers.Some customers have also reported issues with the bank's policies, such as the 10-day hold on large deposits. While the bank may have security reasons for this policy, it can be frustrating for customers who need access to their money quickly. Overall, this Fifth Third Bank location has a lot of room for improvement when it comes to customer service and customer satisfaction.