The business has received mixed reviews from customers, with some praising the friendly and knowledgeable staff, while others have had negative experiences. The business appears to be a local, veteran-owned establishment with a wide selection of items, including jewelry, firearms, and electronics. However, some customers have reported issues with customer service, including rude and unhelpful staff.One customer had a particularly negative experience, reporting that they were treated poorly and received poor customer service, including being told to "come back when Dan is here" despite being in need of assistance. Another customer reported being hung up on by an employee.On the other hand, many customers have praised the business for its high-quality items, fair prices, and excellent customer service. Some have reported having their firearms transferred quickly and efficiently, while others have praised the business for its knowledgeable staff and willingness to help with purchases.One customer reported having a positive experience with the business's gunsmith, who was helpful and knowledgeable. Another customer praised the business for its wide selection of items and fair prices.The business has also received praise for its innovative offerings, including a concealed carry course and a jewelry design service.However, there is a clear issue with the business's customer service, which appears to be a major concern for some customers. The business would benefit from addressing this issue and ensuring that its staff are providing the high level of service that customers expect.