Tampa Bay
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Fidelity Investments
2.41
2.41
Overview
Our variety of apps provide multiple services to help you manage your money as well as your benefits whenever - and wherever - you want.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This business location has a well-designed physical space, with a wheelchair-accessible entrance and parking lot. However, there have been issues with customer service, with some clients reporting being put on hold forever or being unable to speak with a representative. In one instance, a client felt pressured into sending a large sum of money after being assured it was the final requirement to access their profits. Another client reported being provided with incorrect information by an intoxicated representative. The business has a variety of apps and services that aim to help clients manage their money and benefits, but some clients have found it difficult to navigate the system. The business has a good reputation for being professional and knowledgeable, but some clients have reported issues with responsiveness and communication. Despite these issues, the business has received positive reviews from clients who have appreciated the helpfulness and expertise of certain representatives. One client praised Delaney for being patient, kind, and knowledgeable, while another client praised Ryan Kling for being professional, knowledgeable, and efficient. Overall, this business location has a mixed reputation, with some strengths and weaknesses. It's essential to be cautious when interacting with this business, especially if you're unsure about their services or policies.
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