Tampa Bay
FiCare Federal Credit Union
17.32
17.32
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Drive-through
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FiCare Federal Credit Union is a reliable financial institution that serves the needs of its members. The credit union's physical location, Building 26644 on Silver Maple Pkwy Parkway in Wesley Chapel City, is wheelchair accessible, making it easy for people with mobility issues to visit. The staff is friendly and willing to help, as seen in the overwhelmingly positive feedback from clients.Despite the excellent service, there is room for improvement in communication. One client had to follow up multiple times via phone calls and emails to get updates on a loan application, indicating that the staff could work on being more proactive in keeping members informed. However, this issue did not deter clients from praising the credit union's staff, with many mentioning specific employees, such as Suzzette and Reanna, who went above and beyond to assist them.The credit union offers a range of services, including onsite and drive-through options, making it convenient for members to access their accounts and conduct transactions. The working hours are also reasonable, with the credit union open from 8:30 am to 5:00 pm, Monday through Friday.The credit union's commitment to fair and tailored financial solutions is evident in the many positive reviews from clients who have used their services, including loans and checking accounts. While there may be some room for improvement, FiCare Federal Credit Union is a solid choice for those looking for a reliable financial institution.
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