This credit union provides exceptional customer service, with staff members consistently praised for their friendly and helpful demeanor. Reviews mention specific employees, such as Jessica, Truman, and Rosalee, who go above and beyond to assist members. Many reviewers have had positive experiences with loan processes and have been impressed by the credit union's ability to provide personalized solutions. Some reviewers have also mentioned the credit union's welcoming environment and appreciation for members' business.
However, some reviewers have had issues with accessibility, mentioning that the credit union has limited services, including no mortgage loans, and that it can be difficult to find an ATM or deposit money without visiting a branch location. These issues may be worth considering when deciding whether to bank with this credit union.