Tampa Bay
FFmotorsorlando
74.20
74.20
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Used goods
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Innovativeness
Overall
Pricing
Quality
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The location is a used car dealership with a variety of features, including NFC mobile payments, debit card payments, and credit card payments. They offer a range of used cars, and their website is available for online browsing. The business is wheelchair accessible, with a parking lot and entrance that cater to customers with mobility issues. The working hours are standard, with extended hours on weekdays but closed on Sundays.However, there are some issues that have been reported by customers. Some have experienced difficulty with the quality of the cars they purchased, with complaints about lemons, damaged vehicles, and parts that were not properly repaired. Others have been unhappy with the sales process, citing bait-and-switch tactics, false promises, and poor communication from the sales staff. There have also been issues with financing, with some customers reporting that they were unable to secure financing or that the financing process was complicated.Despite these issues, many customers have reported positive experiences at the dealership. Some have praised the staff for being friendly and helpful, and for going above and beyond to meet their needs. Others have appreciated the variety of vehicles available and the competitive pricing.To improve the customer experience, the dealership could focus on addressing the quality control issues and ensuring that all vehicles are properly inspected and repaired before sale. They could also work on improving their sales process, providing clear and accurate information to customers and avoiding bait-and-switch tactics. Finally, they could consider offering more flexible financing options and providing better support to customers who are struggling with the financing process.Some of the pros of the location are:- Variety of used cars available- Competitive pricing- Friendly and helpful staff- Wheelchair accessible- NFC mobile payments availableSome of the cons of the location are:- Quality control issues- Sales process can be difficult- Financing process can be complicated- Some customers have reported being taken advantage of by the dealership.
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