Tampa Bay
Ferman Ford Service Dept
Auto Repair Shop
10.05
10.05
Overview
Learn more about Ferman Ford, a Clearwater dealer offering new and used cars, auto repair, auto parts and car loans.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Oil change
Photos & videos
Photos & videos
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Innovativeness
Pricing
Quality
Overall
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Ferman Ford has a reputation for being a reliable and trustworthy dealership, with a wide range of services including new and used car sales, auto repair and maintenance, and car detailing. However, the quality of service can be inconsistent, with some customers experiencing issues with communication and follow-through.Some customers have reported having a positive experience with the service department, citing staff like Stephen Nardone, Beth, Nathaniel, and William Paniere as being helpful and knowledgeable. These customers praise the dealership's willingness to go above and beyond to resolve issues and provide excellent customer service.However, other customers have had more negative experiences, citing issues with communication, reliability, and quality of service. Some have reported feeling frustrated and disappointed with the dealership's inability to keep promises and address issues in a timely manner. Additionally, some customers have experienced problems with vehicle damage and repairs, which has led to further frustration and mistrust.The dealership's pricing is generally competitive, but some customers have reported being overcharged or taken advantage of in certain situations. However, many customers appreciate the dealership's transparent pricing and willingness to work with them to find solutions.The dealership's innovativeness is a mixed bag, with some customers praising the dealership's willingness to adopt new technologies and services, while others have criticized the dealership for being slow to adapt to changing customer needs. However, the dealership has made an effort to implement new services, such as mobile service and online scheduling, which has helped to improve the customer experience.Overall, Ferman Ford has a lot of potential, but the quality of service can be inconsistent, and customers should be prepared for the possibility of issues with communication and follow-through. However, the dealership's commitment to customer service and willingness to work with customers to resolve issues is commendable.Despite the negative reviews, there are some major issues.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Auto Repair Shops
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