Tampa Bay
Ferman Collision Center - North Tampa
7.33
7.33
Overview
Ferman Collision Centers providing superior automotive collision repair in our six state-of-the-art facilities near you.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Onsite services
Appointments recommended
Mechanic
Photos & videos
Submit a review
Pricing
Innovativeness
Overall
Quality
Submit a review
This Ferman Collision Center is a well-established automotive collision repair service with a long history of serving the Tampa community. With a 4.4-star rating from third-party review platforms, it's clear that many customers have had positive experiences with the center.The center's professionalism and customer service are notable strengths, with many reviewers praising the friendly and knowledgeable staff, including service advisors like Dan, Moonie, and Carine. These individuals go above and beyond to ensure that customers are satisfied with the repairs and experience minimal stress during the repair process.However, some customers have reported issues with communication and follow-through on repairs. In one instance, a customer waited 2.5 months for an appointment and then had to wait an additional five weeks for the repair to be completed, despite frequent calls to check on the status.Regarding quality, some customers have reported mixed experiences, with some repairs being of high quality and others being subpar. In one case, a customer reported that the center did not replace a side panel correctly, which caused further damage to their vehicle.Pricing seems to be a point of contention, with some customers feeling that the center's rates are too high. However, others have reported that the center's prices are competitive and that they were able to negotiate a fair price for the repairs.In terms of innovativeness, the center has made efforts to stay up-to-date with the latest technology and techniques in the industry. However, some customers have reported that the center could do more to innovate and stay ahead of the curve.Despite some issues and areas for improvement, Ferman Collision Center has a strong reputation in the community and a loyal customer base. With its commitment to customer satisfaction and quality repairs, the center is well-positioned to continue serving the Tampa area for years to come.The center's dedication to customer service is evident in its response to negative reviews, with staff members taking the time to apologize and make amends. This level of accountability and commitment to customer satisfaction is a testament to the center's values and dedication to its customers.Ultimately, Ferman Collision Center is a solid choice for those in need of collision repair services in the Tampa area. While some customers have reported issues with communication and quality, the center's strengths in professionalism, customer service, and innovativeness make it a reliable option for many.
Own this business?
Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS
FIND US ON SOCIAL