Ferman BMW is a used car dealership that offers a wide range of BMW vehicles, both new and pre-owned. The dealership has a team of experienced sales professionals who are knowledgeable about the BMW brand and can help customers find the perfect vehicle. The dealership also offers a variety of services, including car detailing, repair and maintenance, and oil change services.While the dealership has a good reputation, there are some concerns about the quality of the vehicles they sell. Some customers have reported issues with the vehicles they purchased, including problems with the engine and transmission. Additionally, some customers have reported that the dealership's prices are higher than expected, which can make it difficult for customers to afford the vehicles.In terms of innovativeness, Ferman BMW has implemented some modern technology, such as an online appointment scheduling system and a mobile app that allows customers to check the status of their vehicle. However, some customers have reported that the dealership's service department can be slow to respond to requests, which can be frustrating for customers who are in a hurry.Overall, Ferman BMW is a solid choice for customers who are looking for a reliable used car dealership. However, customers should be aware of the potential issues with the quality of the vehicles and the prices. It's also worth noting that the dealership's service department can be slow to respond to requests, which can be frustrating for customers.There is one major issue with the dealership's customer service. One customer reported that they were lied to repeatedly by the dealership's staff, and that the dealership refused to take responsibility for their mistakes. This type of behavior is unacceptable and should be avoided by customers.If you're in the market for a used car, Ferman BMW may be worth considering. However, be sure to do your research and read reviews from multiple sources to get a well-rounded understanding of the dealership's reputation and quality.