Ferguson Construction and Aluminum has a mixed reputation based on various customer reviews and ratings. The overall rating is 3.4 out of 5, indicating a mediocre experience. The quality of their work is a major concern, with several customers reporting issues such as substandard construction, leaks, and incomplete repairs. One customer even had to pay another company to fix the problems caused by Ferguson's substandard work.Pricing seems to be a mixed bag, with some customers appreciating the competitive rates and others feeling taken advantage of by surprise price increases or hidden costs. However, the majority of customers seem to be satisfied with the pricing, giving it a rating of 3.8 out of 5.The company's innovativeness is not well-represented in the reviews, with no notable examples of innovative solutions or approaches. However, some customers have praised the company's professionalism, responsiveness, and punctuality.One major issue that stands out is the lack of responsiveness from the company, particularly when it comes to addressing customer concerns and complaints. Several customers have reported being ignored, dismissed, or given the runaround by the company, leading to frustration and a loss of trust.Overall, Ferguson Construction and Aluminum has room for improvement, particularly in terms of quality and responsiveness. While some customers have had positive experiences, the company's reputation is marred by numerous complaints and issues. As a result, customers should be cautious and carefully evaluate their options before choosing this company for their construction or repair needs.