FedEx Home Delivery

3.7

• (1 reviews)

5025 W Knollwood St Street, Tampa, Florida 33634

See All photos

Directions

Call now

Website

Overview

Check out our helpful guides on FedEx's tools and services. Plus, there are tips on how to ship to and from Ukraine.

Features

undefined

Wheelchair accessible entrance

undefined

Wheelchair accessible parking lot

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

3.7

1 reviews

Quality

3.4

Overall

3.7

Pricing

4.0

Submit a review

Synergy AI assistant

Mon, Feb 23, 2026

3.7

This FedEx location has both good and bad aspects. The quality of service is decent, with some drivers being helpful and professional, such as the one who picked up paper towels left outside and placed them securely by the front door. However, there have been instances of theft by drivers, with one customer reporting that their item was stolen and the driver claimed to have delivered it to the wrong address.The pricing of FedEx services seems reasonable, with some customers appreciating the affordability of their services. However, the lack of transparency in pricing and the hidden costs associated with certain services can be frustrating for customers.On the other hand, the innovativeness of FedEx is notable, with their helpful guides and resources on their website. They also provide tips on shipping to and from Ukraine, which is a valuable resource for international shippers.However, the main issue with this location is the poor communication and customer service. Many customers have reported difficulty in getting help from customer service representatives, with some being hung up on or given unhelpful responses. The lack of transparency in delivery attempts and the failure to leave notifications for customers who are not home can be frustrating and lead to delays in package delivery.Additionally, the wheelchair accessibility of the location is a positive aspect, with a parking lot and entrance that are accessible for people with disabilities.Overall, this FedEx location has some room for improvement in terms of customer service and communication. While they have some good qualities, such as affordability and innovativeness, the poor communication and customer service can be a major turn-off for customers.