FedEx Ground

2.5

• (1 reviews)

11915 31st Terrace E Street, Palmetto, Florida 34221

26.02

11915 31st Terrace E Street, Palmetto, Florida 34221

26.02

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Overview

Check out our helpful guides on FedEx's tools and services. Plus, there are tips on how to ship to and from Ukraine.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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2.5

1 reviews

Overall

2.5

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Synergy AI assistant

Tue, Feb 24, 2026

2.5

This FedEx Ground location in Palmetto has been plagued by issues with delivery reliability, customer service, and package security. Several customers have reported packages being lost, misplaced, or delivered to incorrect addresses, with some even suggesting that packages may have been stolen. The company's customer service has been criticized for being unhelpful and unresponsive, with many customers feeling frustrated and ignored. The situation is so bad that some customers have suggested that the company may be deliberately misplacing or stealing packages. On the positive side, a few customers have reported good experiences with some of the staff, particularly with regard to assistance with tracking down missing packages. However, these isolated instances do not seem to be enough to offset the numerous complaints and issues that have been reported. Overall, this location seems to be in need of significant improvement and reform.Note: The review is based on the information provided and does not include any personal opinions or biases.