Tampa Bay
FedEx Freight
11.52
11.52
Overview
Find solutions to all your shipping, drop off, pickup, packaging and printing needs at thousands of FedEx Office, Ship Center, Walgreens, Dollar General and Drop Box locations near you.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Pricing
Innovativeness
Quality
Overall
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This location of FedEx Freight is a well-rounded service provider, but with some areas for improvement. The overall experience is satisfactory, with a rating of 4.0 out of 5. The quality of services is decent, but not exceptional, with a score of 3.5. The pricing is reasonable, with a rating of 4.8, which is one of the strengths of this location. However, the innovativeness of services is somewhat lacking, with a score of 4.1.The location has a wide range of services, including shipping, drop-off, pickup, packaging, and printing, making it a one-stop shop for many customers. The amenities, such as wheelchair-accessible restrooms, parking lots, and entrances, are also a plus. The staff is generally friendly and helpful, with some customers reporting excellent service from specific employees.However, there are some concerns about the professionalism and responsiveness of the staff. Some customers have reported being treated rudely or having difficulty getting help from customer service. There have also been issues with damaged packages and lost shipments, which can be frustrating for customers.Overall, this location of FedEx Freight has its strengths and weaknesses. While it is a reliable service provider, it could benefit from improving its quality and innovativeness to better meet the needs of its customers.
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