This business location is a bit of a mixed bag. The overall experience is decent, with a rating of 3.9 out of 5. The quality of service is also somewhat mediocre, with a score of 3.4 out of 5. It seems that some customers have had trouble with delivery, with packages being left in inconvenient locations or not being delivered at all.
However, there are some bright spots. Some customers have reported good experiences with friendly and knowledgeable staff. The business seems to be doing a good job with larger shipments, with some customers praising the professionalism and efficiency of the drivers.
One major issue that stands out is the inconsistency in delivery services. Some customers have reported that their packages are not being delivered to their front door, but instead are being left in inconvenient locations or even lost.
It's also worth noting that the business has a co-branding partnership with FedEx Freight, which may be a sign of a strong partnership and efficient logistics.
Overall, this business location seems to be struggling with some basic issues, but there are some glimmers of hope. With a bit more attention to detail and a focus on providing good customer service, this business could potentially improve its overall rating.