I have had a mixed experience with FCS, Inc. The company has a wide range of services, including plumbing, repair services, and grease trap maintenance, which is great for a business like mine. They have a team of skilled technicians, including Lyle, who is extremely knowledgeable and dedicated to his work. He took the time to explain the problem and provided a solution, which was fair and reasonable.However, some of the technicians can be quite loud, especially in the early hours of the morning, which can be a disturbance to the neighbors. In one instance, I had to ask them to move their truck to a different location, but they refused. This created a bit of a scene, and I was left feeling frustrated.One of the main issues I have with FCS is their inconsistent communication. They have a 24/7 hotline, but sometimes it takes them a while to respond to calls, and when they do, they often don't provide much information. In one instance, I had to wait for over an hour for someone to show up, and when they did, they didn't even bother to knock on the door.Another issue I have is with their pricing. While they are generally fair, they can be quite expensive, especially for emergency services. In one instance, I had to pay double the usual rate for a service call, which was a bit of a shock.Overall, I would say that FCS, Inc. is a decent company, but they need to work on their communication and pricing strategies. They have a great team of technicians, but their inconsistent communication and high prices can be a bit of a drawback.The only major issue I have with FCS is their lack of consideration for their clients and their neighbors. They seem to be more focused on getting the job done quickly than on being considerate of those around them. This is not acceptable and is something they need to work on.