The business is well-rated with a majority of positive reviews. Customers praise the quality of work, professionalism, and convenience of having the service come to them. Some reviewers mention that Alex is polite, friendly, and does excellent work. The prices are also considered reasonable and competitive. However, there is one negative review from 2024 where the customer claims to have left a message and received no call back. Despite this, the overall rating is still high, indicating that the business is reliable and trustworthy. The owner and staff are described as professional and efficient, with one reviewer mentioning that they worked quickly and expertly to repair a windshield in under an hour. The business also handles insurance claims and provides excellent customer service, with many reviewers expressing gratitude and appreciation for their work. It's worth noting that the business seems to be primarily focused on auto glass repair and replacement, but the reviews suggest that they may also offer other services such as window repair and installation. Overall, the business appears to be a top choice for auto glass repair in the area, with a reputation for quality work, competitive pricing, and excellent customer service.