The Isom Insurance Group is a reputable insurance agency located in Lakeland City, Florida. The agency offers a wide range of insurance services, including renter's insurance, motorcycle insurance, life insurance, and home insurance. The agency has a team of knowledgeable and friendly staff, including Roshonda Calhoun, who are always available to help clients with their insurance needs.The agency's accessibility features, including a wheelchair-accessible parking lot and entrance, make it easy for clients with disabilities to access their services. The agency's working hours are convenient, with Monday to Friday hours from 9:00 AM to 5:00 PM.Many clients have praised the agency for its excellent customer service, with one client mentioning that Roshonda Calhoun and her team "did not leave me hanging" when they needed help with their insurance. Another client appreciated the agency's quick response to their inquiries, saying that "Roshonda was very responsive and timely in remitting quotes."However, one client had a negative experience with the agency, mentioning that the agent they spoke with was "polite but seemed to know what she was doing." This client expressed concerns about the agency's ability to provide adequate support and guidance to their clients.In terms of pricing, many clients have reported that the agency offers competitive rates and is able to help them save money on their insurance premiums. One client mentioned that they were able to save over $200 per year on their car insurance after switching to the agency.Overall, the Isom Insurance Group is a solid choice for clients looking for reliable and customer-focused insurance services. While some clients have reported minor issues with their agents, the agency's commitment to quality and innovation is evident in its wide range of services and convenient working hours.