This business location has been a reliable choice for many families over the years. The staff is friendly and welcoming, as described by several clients. Some customers have been with the agency for decades, which speaks to their satisfaction with the service. The location is wheelchair accessible, which is a great convenience. However, there have been some issues with customer service, such as an agent being overcharging for home insurance and another client being asked to leave by the police. The business has a long-standing relationship with Farm Bureau Insurance and offers a range of insurance services, including home, auto, and farm insurance. Their working hours are standard, and they provide a free quote service, which is a great way to get started.