The business has a fairly positive overall score. Patients praise the doctor's care and professionalism, particularly Dr. Talal Faris, who is described as attentive, knowledgeable, and considerate. Many patients appreciate the warm and caring demeanor of the doctor and his staff, which makes them feel comfortable and valued. However, there are some negative comments about the office staff, with some patients expressing frustration with their unprofessional behavior, lack of communication, and difficulty in reaching them. Despite these issues, the business has a high pricing score, indicating that patients feel the services are worth the cost. Overall, the business seems to provide good quality care, but may need to improve its customer service and communication. A significant issue that stands out is the difficulty in reaching the office staff and getting a timely response, which can be frustrating for patients who need immediate attention.