This location has a variety of amenities, including a restroom, wheelchair-accessible parking lot, and entrance. However, the experience of many customers has been marred by issues with service and communication. Some have reported long wait times, high prices, and a lack of attention to their needs. One customer had a particularly distressing experience with racism from an employee. While there are some positive comments, such as one customer's praise for a color instructor, the overall quality of the experience seems to be subpar. The business also seems to be primarily a corporate office rather than a hair salon, which may be a surprise for some customers. Overall, it seems like this location could improve in several areas to provide a better experience for its customers. The lack of wheelchair-accessible entrance and the non-existence of service for "that type of hair" indicate that this business has not met expectations of all of its clients.