This Fantastic Sams location appears to be a well-regarded business, with a high overall rating of 4.4 out of 5 stars. The quality of service is consistently high, with many customers praising their hairdressers for doing a great job and listening to their needs. Pricing is also reasonable, with many customers noting that they get a great value for their money. The business seems to be innovative in terms of offering a wide range of services and products, as well as being flexible with appointments and accommodating to customers with special requests. However, there is one notable issue: inconsistent service, where some customers report having a bad experience due to a stylist not meeting their expectations or being unprofessional. For example, one customer reported that their stylist cut their hair too short and uneven, while another reported being charged more than quoted for a service. Despite this, the majority of customers have had positive experiences and would recommend this location to others. It's worth noting that the business seems to be proactive in responding to customer complaints and issues, which suggests that they are committed to providing good customer service. Overall, this Fantastic Sams location is a solid choice for those looking for a reliable and affordable hair care experience.