Reviewing this location, I found that the staff is very attentive and courteous, and the doctor is professional, knowledgeable, and takes time to explain everything in detail. The patients appreciate the care and compassion they receive from the staff and doctors. The location is well-organized, and the facility is clean. However, some patients have had long wait times for appointments and have been kept waiting for extended periods.It seems that the patients have different expectations about their level of care. Some patients have been satisfied with the level of care, while others have felt rushed or dismissed. The patients who have had the best experiences tend to be those who have been seen by Dr. Saavedra-Pozo himself, who is described as a caring and compassionate doctor who takes the time to explain everything thoroughly.One issue that was brought up by a patient was the emphasis on weight loss as a solution to back problems, which made them feel embarrassed and ashamed. This may indicate a need for the staff to be more empathetic and understanding of patients' concerns and feelings.Overall, the patients seem to appreciate the care they receive, but some may feel that it is not always up to par. With a few tweaks to the staff's approach and a greater emphasis on empathy, this location could provide an even better experience for its patients.