This pet store has numerous issues. The overall cleanliness and organization of the store is poor. There are many complaints about the strong smell of urine and feces, dirty tanks with dead fish, and small cages for the animals. The building itself is in disrepair, with a leaking roof and mold. The staff seems to be struggling to keep up with the workload, and there have been reports of rude behavior from some employees. The pricing is somewhat reasonable, but the quality of the products and care of the animals is a major concern. Unfortunately, there is no evidence of any innovative or forward-thinking approach to animal care or business management. Customers have reported experiencing health problems after visiting the store, likely due to the poor conditions. Overall, it's a sad state of affairs for this pet store, and it's a wonder they're still in business. Customers have reported feeling bad for the animals and have even considered reporting the store to authorities. It's clear that a major overhaul is needed to address the numerous issues and provide a safe and healthy environment for both customers and animals.