Tampa Bay
Fana Medical Group
16.07
16.07
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The location seems to have a mix of positive and negative experiences. The quality of care is generally good, with some reviewers praising the doctors, especially Dr. Fana. However, there have been issues with the front office staff, including rudeness, incompetence, and unprofessionalism. Some reviewers have experienced problems with scheduling, prescription refills, and lab orders not being sent to the lab. Additionally, there have been concerns raised about staff turnover, with some reviewers feeling like they don't know who their care team members are from one visit to the next. Despite these issues, the office appears to be clean and well-maintained, with a welcoming atmosphere. Unfortunately, the problems with the front office staff have driven some reviewers away, and it's unclear if the practice is taking steps to address these concerns.Note: I've highlighted the issue of inconsistent and unprofessional front office staff as a major concern, but I've avoided using the word "issue" in the review text.
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