This store is a good option for those looking for a wide variety of brand-name shoes at discounted prices. The staff is generally helpful and knowledgeable, with some employees standing out for their excellent customer service. However, there have been instances of poor customer service, with some employees being pushy or unhelpful. The store's selection of shoes is extensive, with options for men, women, and children, but the quality of the shoes can be inconsistent. Some customers have reported finding shoes with stains or other issues. On the other hand, the store offers a wide range of styles and brands, making it a good destination for those looking for a specific type of shoe. Overall, the store's prices are competitive, with frequent sales and promotions. However, some customers have reported that the prices can be higher than expected, especially for certain brands or styles. The store's innovativeness is a mixed bag, with some employees being more knowledgeable and helpful than others. However, the store's online ordering and in-store pickup options are convenient and helpful for customers. One major issue that stands out is the inconsistency in customer service, with some employees being extremely helpful and others being unhelpful or pushy. This inconsistency can make for a frustrating shopping experience, especially for customers who are looking for specific types of shoes or have specific needs.