This business location has a wheelchair accessible parking lot and entrance, which is a positive feature. The description of the company emphasizes their dedication to customer service and claims handling. However, a majority of client reviews have been negative, citing issues with delays, poor communication, and unfulfilled promises.Many reviewers have expressed frustration with the company's failure to complete work on time, including one reviewer who had to wait for months without any progress. Several reviewers have also mentioned that the company has been unresponsive to their concerns and have not provided clear communication about the status of their projects.One reviewer even accused the company of being a "total scam" and another described the company as "horrible" with delays and poor workmanship. However, a small number of reviewers have had positive experiences with the company, praising their professionalism, good customer service, and quality work.The company's response to negative reviews has been to apologize and promise to make things right, but it's unclear whether they have followed through on these promises. The Better Business Bureau rating of D+ suggests that the company has a history of complaints and issues.Overall, it seems that this business location has significant issues with quality, pricing, and customer satisfaction.