Family Psychology Associates

4.0

• (1 reviews)

Professional Place Building 8 10751 Maple Creek Dr Drive 101, Trinity, Florida 34655

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Appointment required

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Quality

3.8

Overall

4.0

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Synergy AI assistant

Tue, Feb 24, 2026

4.0

The location of Family Psychology Associates on Maple Creek Dr in Trinity City has a welcoming and accessible environment, with a wheelchair-accessible restroom, parking lot, and entrance. However, some clients have reported difficulties in getting appointments, with long wait times and unhelpful staff. On the positive side, many clients have expressed gratitude for the helpful and caring counselors they have worked with, particularly Liz, who is praised for her excellent customer service and willingness to accommodate scheduling needs. The location's working hours are also convenient, with extended hours on some days of the week. Unfortunately, some clients have experienced frustrating interactions with staff, including being placed on hold, not being able to get a response, or being treated unkindly. These issues highlight the need for improved communication and customer service. Overall, the location has its strengths, but there is room for improvement in terms of efficiency and staff behavior.