Tampa Bay
Family Life Services Counseling, LLC
73.99
73.99
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Free parking lot
Onsite services
Gender-neutral restroom
Identifies as women-owned
Identifies as women-owned
Appointments recommended
Identifies as Latino-owned
Appointment required
Identifies as Latino-owned
On-site parking
Identifies as Black-owned
Identifies as Black-owned
Identifies as veteran-owned
Identifies as veteran-owned
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Family Life Services Counseling is a versatile location that offers a wide range of services, including education and learning, psychology, life coaching, financial services, and legal services. The location is situated in Kissimmee City and has a wheelchair-accessible entrance, parking lot, and restroom. The staff is friendly and welcoming, with many clients expressing gratitude for the compassionate and professional care they received.The location has a unique feature of being owned by a Latino woman, and it is also identified as a women-owned and veteran-owned business. The staff is multilingual, with many clients appreciating the Spanish-speaking staff.The working hours are relatively standard, with the location open from 8 am to 6 pm, Monday through Friday, and 9 am to 5 pm on Wednesday. The location has a free parking lot and is easily accessible by car.However, some clients have experienced issues with unprofessional staff, long wait times, and miscommunication. One client reported being told to wait for 45 minutes for an appointment, while another client experienced a rude receptionist who seemed to be inattentive and unhelpful. Another client was upset about the lack of transparency in billing and insurance information.Some clients have also reported issues with the location's scheduling system, with one client reporting that they were told to wait for an appointment that never arrived, and another client was left waiting for over an hour without any updates.Overall, Family Life Services Counseling seems to be a well-intentioned location that offers a wide range of services, but has some issues with staff behavior and communication. While some clients have had positive experiences, others have reported unprofessional behavior and miscommunication. To improve, the location could focus on providing clearer communication, more efficient scheduling, and better staff training to ensure that clients receive the quality care they deserve.The location's strengths include its wide range of services, friendly staff, and wheelchair-accessible facilities. However, its weaknesses include unprofessional staff behavior, long wait times, and miscommunication. With some improvements, Family Life Services Counseling could be a valuable resource for the community.
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