This medical clinic has a lot to offer. The staff is helpful and the facility is clean and well-maintained. The wheelchair accessible entrance, parking lot, and restroom make it easy for people with disabilities to access the services. The payment options, including NFC mobile payments, debit cards, and credit cards, are convenient. The Family Health Center co-branding suggests a partnership with a reputable organization. However, the lack of transparency and acceptance of insurance seems to be a major issue. My husband and I had a bad experience where we were turned away from an appointment due to what seemed to be a misunderstanding with our insurance coverage, which is against their own policies. This highlights the need for improvement in communication and patient care. The ratings from other patients also reflect a disappointing experience. Despite this, the clinic's location on Carpenter Avenue is easily accessible and the staff's willingness to assist is evident. However, the inconsistencies in patient care raise concerns about the overall quality of service provided.