Tampa Bay
Family Friends Home Care
34.79
34.79
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Identifies as women-owned
Identifies as women-owned
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This business seems to be a reliable option for home health care services, especially considering the impressive overall rating of 4.5. The quality of their services is well-regarded, with a score of 4.2, indicating that they take pride in their work and deliver good results.The business's commitment to accessibility is also noteworthy, with a wheelchair-accessible restroom, parking lot, and entrance, making it easier for people with disabilities to visit and receive services.However, there is one major concern raised by a client who reported that the company claimed to be providing biweekly services to their elderly mother for two years, only to discover that the services were extremely limited and inconsistent. The company's response suggested that they may have been mistaken for another business, which raises questions about their communication and accountability.Despite this issue, the business has many positive qualities, including a wide range of services, a strong online presence, and a commitment to being a women-owned business. Their pricing is also very competitive, earning a perfect score of 5.0.To address the issue raised by the client, it's essential for the business to improve their communication and ensure that they are accurate in their representations and services provided. With this improvement, they can take their services to the next level and build trust with their clients.
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