The location of Family Fitness Centers in Brooksville, Florida has received mixed reviews from customers. While some have praised the cleanliness and variety of equipment, others have raised concerns about professionalism and communication. The gym has been praised for its friendly staff, with several customers mentioning that they have received helpful and knowledgeable assistance from trainers and front desk staff. However, some customers have reported difficulty in cancelling their memberships and being charged for services they did not receive.One major issue that has been consistently reported is the gym's professionalism and communication. Several customers have reported feeling unvalued and unappreciated by staff members, with one customer even reporting that a staff member made a false accusation against them regarding their children. Another customer reported being charged for services they did not receive, and being made to feel like the gym was not interested in resolving the issue.The gym's cleanliness and maintenance have also been praised by several customers, who have noted that the facilities are well-maintained and clean. However, one customer reported that the equipment cleaning materials were not readily available, and that they had to walk across the gym to retrieve them.Despite the issues, the gym has been praised for its pricing, with several customers noting that it is fair and reasonable. However, the innovativeness of the gym has been rated as low, with several customers noting that the gym's offerings and services are not particularly unique or innovative.Overall, the location of Family Fitness Centers in Brooksville, Florida has received mixed reviews from customers. While some have praised the cleanliness and variety of equipment, others have raised concerns about professionalism and communication. Customers who are looking for a clean and well-maintained gym with friendly staff may find Family Fitness Centers to be a good option, but those who are looking for a gym with excellent communication and professionalism may want to look elsewhere.One potential issue that stands out is the gym's professionalism and communication. Several customers have reported feeling unvalued and unappreciated by staff members, and there have been several instances of miscommunication and lack of follow-through. This suggests that the gym may need to work on improving its communication and professionalism in order to better serve its customers.