Tampa Bay
Family First Pool Service
21.38
21.38
Features
Wheelchair accessible parking lot
Free parking lot
Identifies as Black-owned
Identifies as Black-owned
Identifies as veteran-owned
Identifies as veteran-owned
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This location offers a wide range of pool cleaning services, including filter cleaning, tile brushing, and water treatment. Their staff is highly rated, with many customers praising their professionalism, punctuality, and thoroughness. One notable issue is that the company has inconsistent working hours, with some days completely off, which may affect their customers' scheduling.The staff is very knowledgeable and takes the time to explain everything they do, making customers feel at ease. They also offer great communication, sending texts and emails before and after each visit, providing detailed reports on the work done. The pricing seems to be reasonable, with many customers commenting on the great value they receive for their money.However, some customers have mentioned that the company has a few issues with follow-up calls and responses, which can be frustrating. Additionally, the company's website and online presence could be improved, as some customers have reported difficulty finding information or contacting them through the website.Overall, Family First Pool Service is a reliable and trustworthy company that provides excellent pool cleaning services. While they may have some minor issues with communication and online presence, their staff's expertise and customer service make up for it.
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