Family Elder Law Firm is a reliable service provider for legal matters concerning the elderly and their families. They offer a comprehensive range of services, including estate planning, asset protection, and Medicaid planning. The staff is knowledgeable, professional, and courteous, making clients feel at ease during the process. The firm's responsiveness to client inquiries is prompt, and they provide clear explanations of complex legal terms. However, there are some inconsistencies in the level of service provided, with some clients experiencing delays in response times. Overall, Family Elder Law Firm is a good option for those seeking expert guidance in elder law matters. Inconsistencies in service, such as delays in response times, may be a concern for some clients.