I had a very positive experience at Telecounseling Florida. The staff is friendly and welcoming, and the therapists are highly skilled and compassionate. Diane Mandell, in particular, is an exceptional therapist who creates a safe and non-judgmental space for her clients. She is warm, empathetic, and has a gift for summarizing common threads and blockages over time and across situations. She also provides practical homework to help clients make progress between sessions.The office is clean and well-maintained, with a calming atmosphere that puts clients at ease. The staff is attentive and responsive to client needs, and they make an effort to accommodate scheduling and insurance requirements.One of the highlights of my experience was the support group offered by the practice, which provided a sense of community and connection with others who were going through similar challenges.My only suggestion for improvement would be to have a more robust online scheduling system, as the current system can be a bit clunky and frustrating at times.Overall, I would highly recommend Telecounseling Florida to anyone looking for a high-quality and supportive mental health service. The staff is dedicated to providing exceptional care, and the therapists are truly invested in helping clients achieve their goals and improve their lives.The prices are reasonable, and the quality of care is exceptional. However, the innovativeness of the practice could be improved with more cutting-edge approaches and techniques. Additionally, the practice could benefit from more transparency around their services and policies, which would help to build trust with clients.