Based on the reviews, the business has a mixed reputation. The staff is generally friendly and caring, with many reviewers praising the office's cleanliness and the doctor's bedside manner. However, there are several issues with wait times, which can be extremely long, and some reviewers have had difficulty getting in touch with the office or have had to wait for extended periods of time before being seen by the doctor.Some reviewers have also expressed frustration with the office's scheduling system, which can be unpredictable and may result in long wait times. Additionally, there have been reports of staff members being unprofessional or dismissive, which can be a major turn-off for potential patients.On the other hand, the doctor is widely praised for his knowledge, compassion, and attention to detail. Many reviewers have reported feeling heard and understood by the doctor, who takes the time to explain their conditions and treatment options in a way that is easy to understand.The office's pharmacy is also a major plus, with many reviewers appreciating the convenience of being able to pick up prescriptions on the same day.However, the office's lack of responsiveness to patient concerns and needs is a major issue that needs to be addressed. Several reviewers have reported difficulty getting in touch with the office or having to wait for extended periods of time before being seen by the doctor.Overall, while the business has its strengths and weaknesses, it is clear that the office is struggling with some fundamental issues that need to be addressed in order to provide a better experience for patients.