Tampa Bay
Family Care of Land O' Lakes
17.58
17.58
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
Quality
Innovativeness
Overall
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This medical clinic has been a long-standing presence in Wesley Chapel City, offering a range of medical services to the community. While some patients have reported positive experiences, others have had issues with the staff and billing practices.Many patients praise the clinic's knowledgeable and caring doctors, particularly Dr. Rosequist, who has been a favorite among patients for over 30 years. They appreciate the doctor's ability to diagnose complex medical problems and his willingness to refer patients to specialists when necessary.However, some patients have had disappointing experiences with the clinic's staff, citing rudeness and unhelpfulness from the front desk receptionists. One patient reported being hung up on when trying to ask about billing, while another was told that their prescription couldn't be renewed over the phone.The clinic's billing practices have also been a source of frustration for some patients. Several have reported being double-billed or receiving incorrect invoices, which can lead to financial stress and confusion.On the other hand, the clinic's pricing is generally considered reasonable, with many patients praising the affordability of services. The clinic also offers convenient payment options, including NFC mobile payments, debit cards, and credit cards.In terms of innovativeness, the clinic appears to be staying up-to-date with modern medical practices, offering a range of services and amenities to patients. However, some patients have noted that the clinic's reliance on nurse practitioners and physician assistants (PAs) can make it difficult to see the actual doctor.Overall, while this clinic has its strengths and weaknesses, patients should be aware of the potential issues with staff and billing practices before choosing to visit.
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