Tampa Bay
Family Care ENT
41.50
41.50
Overview
Family Care Ear, Nose, & Throat located in Lakeland, Florida offers families quality care. Adults and children over 6 months can receive treatments for allergies, ear infections, sleep apnea, and other head and neck related conditions.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
Overall
Pricing
Quality
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The office staff is generally friendly and welcoming. The medical care provided by Dr. Matallana and his team is usually thorough and satisfactory. However, some patients have experienced issues with communication and follow-up care. One of the most significant issues is the lack of responsiveness to patient concerns and needs. In some cases, patients have reported being left on hold for extended periods or not receiving return calls. Additionally, some patients have felt rushed during appointments and not fully informed about their treatment options. Despite these issues, many patients have reported high levels of satisfaction with the care they received and would recommend the practice to others. The practice's emphasis on innovation and staying up-to-date with the latest medical techniques and technology is notable. However, some patients have expressed frustration with the billing and payment process, citing unexpected costs and difficulties in getting appointments rescheduled.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Medical Services
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