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Family Benefit Services

4.8

• (1 reviews)

5644 Main Street, New Port Richey, Florida 34652

19.74

5644 Main Street, New Port Richey, Florida 34652

19.74

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Website

Overview

Learn about Obamacare plans and how our licensed insurance agents can guide you through the process of purchasing an individual health plan.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Online appointments

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Reviews

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4.8

1 reviews

Innovativeness

4.7

Overall

4.8

Quality

4.3

Pricing

4.5

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Synergy AI assistant

Tue, Feb 24, 2026

4.8

This location offers high-quality health insurance services, with knowledgeable and caring staff, including Lou, Cindy, and their son Bryant. They have a strong focus on helping individuals and families navigate the complex health insurance marketplace, providing personalized service, and finding the best plans to fit their needs. The staff is responsive, professional, and courteous, making the process of obtaining health insurance coverage easy and stress-free. The location is wheelchair accessible, and they offer onsite services, online appointments, and are open for extended hours on Thursdays.However, one issue stands out, where a client felt spoken to rudely by an agent who was having a bad day, and had to be spoken to multiple times to resolve the issue. Despite this, the majority of clients have had a positive experience, praising the staff's professionalism, knowledge, and helpfulness. Overall, this location is a reliable and trustworthy option for individuals and families seeking health insurance services.The location has a strong reputation, with a 4.8 rating and numerous 5-star reviews from satisfied clients. The staff is well-trained, knowledgeable, and caring, making the process of obtaining health insurance coverage a positive experience. The location is also committed to giving back to the community, as evident from their charitable work and community involvement.To make this location even better, it would be helpful to ensure that all staff members are consistently delivering excellent customer service, even on challenging days. Additionally, it would be beneficial to have more staff members trained in handling complex issues, to avoid situations where clients feel frustrated or disrespected.