Family Benefit Services is a great place to learn about Obamacare plans and find the right individual health plan for you. The office is easily accessible, with a wheelchair-accessible parking lot and entrance. The staff is knowledgeable and helpful, with a strong focus on guiding you through the process of purchasing a health plan. They are licensed insurance agents who take the time to understand your needs and find a plan that fits your budget.
Shane, one of the agents, is highly praised by clients for his expertise and willingness to go above and beyond to help. He is described as "a rock star" and "a godsend" for his help in finding the right plan. Clients appreciate his friendly and caring approach, and many have had great experiences working with him.
The office is open Monday through Friday, from 9:30 to 4:30 PM, and accepts credit card payments. They also offer a co-branded service with Family Benefit Services. While there are no significant issues to note, one potential improvement could be to have more flexible working hours to accommodate clients with different schedules. However, overall, the office is well-organized, and the staff is dedicated to providing excellent service.