The office is located in a convenient spot, and the staff is generally friendly and accommodating. One of the greatest strengths of this office is the professionalism of Dr. Fadhli, who is caring, knowledgeable, and highly skilled. He takes the time to listen to patients' concerns and provide clear explanations of their diagnosis and options. However, the office has some issues with organization, particularly when it comes to scheduling appointments and following up with patients. Some patients have reported long wait times and difficulties in getting a hold of the office by phone. Additionally, there have been some complaints about the parking, which can be a hassle. Despite these issues, the office has a lot to offer, including a wide range of services and a team of experienced professionals. The wheelchair accessibility features of the office are a definite plus, making it easier for patients with mobility issues to visit.There is an issue with the way the office handles some patients, particularly those with more complex conditions or special needs. One patient, who has Bardet Biedl Syndrome, felt dismissed by the urologist, who seemed to assume their issues were similar to those of other patients without fully understanding their unique situation. This kind of lack of understanding and empathy can be frustrating and alienating for patients, and it's essential that the office takes steps to improve its approach to patients with special needs.