This business location is very well-regarded by its customers, with a high overall score of 4.9 out of 5. The quality of work is also very high, with a score of 4.7, indicating that customers are extremely satisfied with the professionalism, workmanship, and attention to detail of the roofing contractors. The pricing is also very reasonable, with a score of 4.8, suggesting that customers feel they get a good value for the price they pay. However, there is room for improvement in terms of innovativeness, with a score of 4.6, indicating that while the company is doing a good job, it could be more forward-thinking and innovative in its approach.The business has a strong reputation for being honest, professional, and reliable, with many customers praising the owner, Bob Mistretta, for his expertise and commitment to quality. The company has a wide range of services, including roof repair, replacement, and installation, and is able to work with insurance companies to help customers navigate the claims process.One minor issue that has been mentioned by some customers is the need for more attention to detail and follow-up after the job is completed. However, this is a relatively minor issue, and overall, the company has a strong reputation for delivering high-quality work and excellent customer service. It's worth noting that the company has a strong physical presence, with a clear and easy-to-navigate website and a conveniently located office in Winter Haven City. The company is also wheelchair accessible, making it a welcoming and inclusive environment for all customers.