Tampa Bay
EZ AUTO Lakeland
35.83
35.83
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
On-site parking
Buys used goods
Used goods
Photos & videos
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Innovativeness
Quality
Pricing
Overall
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This location has a good overall reputation, with a high quality of service, competitive pricing, and some innovative approaches. The staff, particularly individuals like Nicole, Sonia, and Paul, have received numerous compliments for their excellent customer service and ability to work with customers to find the right vehicle. The location offers a wide range of vehicles, including used cars and car parts, and has a convenient parking lot with free parking. However, there have been some issues with customer service, particularly with respect to communication and follow-up. One customer reported feeling frustrated with the process of purchasing a vehicle and had to wait several days to get answers. Another customer was unhappy with the handling of a title issue, which caused them to miss out on a vehicle they were interested in. These issues suggest that the location could improve in terms of communication and customer support.
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