This eye care center is a reliable choice for people in need of vision care services. The staff is friendly and welcoming, making patients feel at ease. Dr. Cook and the other doctors take their time during exams, providing thorough and personalized care. They offer a wide selection of eyeglasses and contact lenses, with great prices that are often lower than those at chain stores. The center has a small-town feeling, which is a refreshing change from the corporate world. However, there have been some issues with communication and follow-up, as seen in a few negative reviews. Overall, this center is a good option for those seeking quality vision care.
Some staff members take the time to personally introduce themselves and welcome patients, creating a friendly atmosphere. The doctors are thorough and take the time to ensure patients receive the best possible care. The center accepts many types of vision insurance, which helps reduce costs for patients. However, there have been instances where communication has broken down, and patients have had to wait for follow-up or have orders misplaced. Despite this, the center has many loyal patients who appreciate the personalized service and attention to detail.