Tampa Bay
Extra Space Storage
48.40
48.40
Overview
Extra Space Storage on Lawehana St provides secure, convenient self storage in Honolulu, HI. Reserve a storage unit today with no credit card required!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
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Quality
Pricing
Overall
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I walked in to the Extra Space Storage facility at 4029 Bee Ridge Rd, and was greeted by friendly staff who were helpful and professional. The facility is clean and well-maintained, with a secure system of gates and easy access. I was able to rent a storage unit quickly and efficiently, thanks to the staff's assistance.The units are available in a range of sizes, and the prices are competitive. However, some customers have reported that the prices can increase over time, which may be a concern for some.The facility is LGBTQ+ friendly and accepts debit cards, credit cards, and NFC mobile payments. They also offer on-site services and have a wheelchair-accessible entrance and parking lot.While some customers have reported issues with the staff, most have had positive experiences with the employees. In one case, a customer reported that the staff member they spoke with was not helpful, but this seems to be an isolated incident.One of the main concerns I have is the lack of transparency regarding price increases. Some customers have reported that their prices increased significantly over a short period of time, without any clear explanation. This may be a concern for some customers, and it's worth noting that it's not uncommon for storage facilities to raise prices over time.Overall, the Extra Space Storage facility at 4029 Bee Ridge Rd is a clean and well-maintained facility with friendly and professional staff. However, it's worth being aware of the potential for price increases, and doing your research to understand the facility's pricing policies before renting a unit.In the case of one customer who reported a problem with their unit, the facility's management apologized and offered to help resolve the issue. However, another customer reported a problem with rats in their unit, and the facility's management did not take adequate action to address the issue.It's worth noting that the facility is wheelchair-accessible and has a secure system of gates, which is a plus for customers who need to store items in a secure location. However, some customers have reported that the facility can be difficult to navigate, particularly for customers who are mobility-impaired.Overall, I would give the Extra Space Storage facility at 4029 Bee Ridge Rd a rating of 4.3 out of 5 stars. While it's a clean and well-maintained facility with friendly staff, there are some concerns regarding price increases and customer service that need to be addressed.
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